If you get the error below or a constant spinning wheel when trying to set up your unit to wifi with your device, this is because it is not compatible with SSIDs (wifi names) and/or passwords that include special characters such as the & symbol and _*#- etc.

This is only an issue when setting it up. If it is already set up and you want to use another device that will be fine. If you get a new SSID and need to set up again, then you will need to ensure you check this again. 

So if you have this issue when setting up, try one the following options:

• Remove the special characters (&_*#- etc) from your SSID
• Set up the wifi connection.